Global Delivery Policy
​1. Shipping Rates & Free Shipping
​Free Shipping Eligibility: Orders totaling ​**$59 USD or more** qualify for free standard shipping.
​Standard Shipping Fee: Orders under ​**59USD∗∗incura​∗∗5.99 USD** fee.
Fast Shipping:
Additional ​**$20 USD** charge applies regardless of order value.
Uses ​DHL/FedEx Express for guaranteed 1-3 business day delivery.
Important Notes:

Fees include handling and insurance but exclude taxes, duties, and customs fees.
Discount codes and promotions apply to product prices only; shipping fees are calculated post-discount.
​2. Delivery Coverage
​Standard Delivery
​Regions:
Mainland United States, Canada, Mexico (major metropolitan areas).
​Timeframe: 15-20 business days.
​Carrier: USPS Priority Mail or regional logistics partners.
​Express Delivery
​Regions:
All US territories (Alaska, Hawaii, Puerto Rico).
​Timeframe: 15-20 business days.
​Carrier: DHL/FedEx Express with real-time tracking.
​International Orders
Confirm delivery details via email after checkout.
Customers responsible for customs clearance and associated fees.
Delivery timelines may vary based on destination.
​3. Order Tracking
Real-time tracking available 24/7 through ​My Account → Order History.
Estimated delivery date updated automatically.
Customers receive multiple delivery notifications (email/SMS).
​4. Returns & Refunds
​Return Window
30 calendar days from delivery date.
​Refund Process
​Product Issues (damaged/incorrect items):
Full refund issued within 5 business days.
Shipping fees reimbursed by us.
​Customer-Initiated Returns (change of mind):
Refund minus original shipping fees.
Customer covers return shipping costs.
​Restocking Fee
​**$5 USD** charged if returned item is restocked.
​5. Liability & Exclusions
​Insurance Coverage: Insured against loss/damage during transit.
​Exceptions:
Customs delays beyond our control.
Incorrect addresses provided by customers.
Natural disasters or acts of God.
​6. Policy Changes
Modifications require ​30-day public notice on our website.
Continued shopping implies acceptance of updated terms.
​7. Contact Information
​Email Support: support@yourstore.com (24-hour response guarantee).
​Live Chat: Available 24/7 at www.yourstore.com/chat.
​Carrier Direct Links:
USPS: www.usps.com
DHL: www.dhl.com
FedEx: www.fedex.com
​Legal Compliance
This policy adheres to:

FTC Truth in Advertising Act
ICC International Chamber of Commerce Regulations
US Tariff Act of 1930
​UX Optimization Features
​Mobile-Friendly Design:
Short paragraphs + bullet points for easy scrolling.
"Read More" buttons for detailed sections (e.g., Returns).
​Trust Signals:
SSL certification badge displayed prominently.
Customer testimonials (e.g., "Delivered in 2 days!").
​Promotional Integration:
Pop-up banner: "Spending $10 more? Get free shipping!"
Bundle deal tooltip: "Order 2+ items & save $15 on express."
​Translation Notes
​Terminology Adaptation:
"Business Days" used globally for clarity (vs. "Working Days").
"Calendar Days" specified for return windows (inclusive of weekends).
​Cultural Localization:
Explicit mention of Puerto Rico for US territory clarification.
VAT/DUTies section added for EU customers (optional module).